{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11615387,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2024","dateComplaintFiled":"09/19/2024","vin":"5TDFZRBH6MS","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"[XXX], while driving on a [XXX], my 2021 Highlander Platinum unexpectedly shut down without ANY prior warning or indication of a malfunction. This abrupt failure put my safety, as well as that of my passengers and other motorists, at considerable risk. As a longtime Toyota customer, I have always valued the reputation of Toyota vehicles for their reliability and safety. However, this incident has significantly shaken my confidence in that reputation.   I trusted that my vehicle, particularly one as recent as the 2021 Highlander, would perform safely and effectively in all driving conditions. The complete and sudden failure of the vehicle on a busy highway is not only unacceptable, but also alarming. I now find myself questioning whether I can continue to rely on this vehicle or the brand itself.  After having the vehicle towed from obstructing a busy lane of traffic, the battery was jump started to get the car running again.  I had NEVER had ANY issues with battery and all regular services had been completed at a Toyota Service Center, but several codes appeared on the dashboard after this incident advising the vehicle be taken to a dealer. Vehicle was taken to Toyota Service Center [XXX] for a diagnostic check, but they couldn’t find any error codes or issues with the vehicle.   I contacted Toyota to thoroughly investigate this matter and address the underlying issue that caused the shutdown, so that I can regain confidence in its safety and dependability.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"HIGHLANDER","manufacturer":"Toyota Motor Corporation"}]}]}