{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11615631,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2024","dateComplaintFiled":"09/20/2024","vin":"5NMS34AJ1PH","components":"UNKNOWN OR OTHER","summary":"I purchased a 2023 SantaFe brand new mid-January, In June I noticed an issue with the car. I called Steele Hyundai in June to get an appointment and was told by Margarita that they didn’t have availability until September. REALLY. So, I went online and filled out an appointment and got an earlier appointment for August. Crazy Right? I then contacted Hyundai corporate to file a complaint, and was given a case number and Tina is the case worker. I brought the car in  on [XXX] and left it there till [XXX]. Problem ended up a transmission needed replacement. WOW, quality!! I picked the car up on that Friday and it sat in the garage during labor day weekend. I first got back in the vehicle on Tuesday, [XXX] and knew immediately it wasn’t fixed. I decided to go  to a different dealership for service World Car Hyundai in San Antonio and made an appointment for [XXX]. I called [XXX], spoke with Todd and explained needing a loaner. He asked me what I was bringing it in for, told him I had the transmission replaced. He said to give it a week to get the computer to adjust to my driving. SAY WHAT? So, I did and no bueno. I called again on Thursday, [XXX] to bring it in to World Car and spoke with Justin and made an appointment for Tuesday [XXX]. On Saturday, [XXX], we took the car to Austin for my husband to determine what he thought, he said, “this car isn’t drivable”.  On Monday, [XXX], I cancelled my appointment for World Car because Todd said Steele knows the history of what work they did, and it would be best. My husband dropped the car off at Steele on Monday without an appointment. The service director Rene is familiar with my vehicle and today when I called him about the car, he said it’s the TRANSMISSION AGAIN. My question is what is wrong with the quality of the engineering or the quality of the service technology. I DON’T trust this car, I need a SOLUTION.  I need an answer. I need you to fix this problem with this C   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"HYUNDAI","productModel":"SANTA FE","manufacturer":"Hyundai Motor America"}]}]}