{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11615786,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2024","dateComplaintFiled":"09/21/2024","vin":"WDDGF5EB4AF","components":"STEERING,ELECTRICAL SYSTEM","summary":"For the 2010 Mercedes Benz C300, the failure of the steering lock control unit resulted in the vehicle being unable to start its engine.  Vehicle was disabled, and I was left stranded.  Car had to be towed to my house and separately had to be towed to the Mercedes Benz car dealership service center.  The technician at the Mercedes Benz car dealership service center recommended replacement of the steering lock.  Yes, this car is available for inspection upon request.    This same problem was reproduced in another Mercedes-Benz C300 car that I own.  This other vehicle is a 2011 Mercedes-Benz C300.    The car was not inspected by the manufacturer, police, or insurance representative.  The car was inspected by the Mercedes Benz dealer service center.  No warnings or messages prior to the complete failure.  This issue first appeared in August 2024.    This steering lock failure is a critical issue as I had the same problem with another Mercedes Benz C300 that I own.  Both steering lock failures for both cars resulted in the car being unable to start occurred around the same time period and were separately diagnosed and fixed at different Mercedes Benz dealer service centers.","products":[{"type":"Vehicle","productYear":"2010","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]}]}