{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11617086,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2023","dateComplaintFiled":"09/29/2024","vin":"2FMPK3J91KB","components":"POWER TRAIN","summary":"My 2019 Ford Edge SEL is having transmission issues that ford knows about, as many customers have the same issue starting between 37K to 60K miles. The transmission is jerky between 1st to 2nd, 2nd to 3rd, and 3rd to 4th gear. It starts from 15mph to 40 mph. No check engine light comes on. Sometimes it doesn't want to shift into the next gear briefly and I don't drive the vehicle hard at all. Vehicle has been taken to Ford for them to say that it needs a software update and possibly a torque converter to be replaced. i have 54K miles on the vehicle and I purchased it used in August of 2022 with 41K miles on it because of the inventory shortage.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]}]}