{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11617128,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2024","dateComplaintFiled":"09/29/2024","vin":"1FMCU0GD9JU","components":"ENGINE","summary":"A warning signal came on in my FORD Escape indicating a problem with the head gasket or head of the engine. I am NOT complaining about a fire possibility, but I have heard of this as being and issue. I am complaining about the head or head gasket being a problem, according to the vehicle's computer warning system. I contacted FORD and was told that if my vehicle was under seven years old, which it is, or under 84,000 miles, which it is not(@89,000), FORD would do a CUSTOMER SATISFACTION REPAIR. FORD's customer service told me that they would do nothing. This vehicle is my fifth FORD. My last FORD was an F-150. When I retired that vehicle, it had almost 200,000 miles on it. My other vehicle is a DODGE Caravan, with just shy of 200,000 miles. My only point is that I always take care of my vehicle. I have never had any serious issues with my vehicles, save this one. Is there any mandates for the repairs of this vehicle? Thank you for your attention. [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}