{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11617574,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/27/2024","dateComplaintFiled":"10/01/2024","vin":"W1K5J4GB1MN","components":"UNKNOWN OR OTHER","summary":"On Friday, September 27, around 12 pm, while driving on i880S near Union City, California, something horrific happened. The sunroof of my 2021 Mercedes CLA 250, with just 49,000 miles, suddenly exploded without any warning. The sound was so loud and violent, it felt like a gunshot. I was immediately overwhelmed with fear and panic as I struggled to process what was happening.  In my rearview mirror, I could see shards of glass scattering across the road behind me. When I looked up, I was horrified to see that the remaining glass was hanging in dangerous shards just above my head, barely held in place by the sunroof cover. I shudder to think what might have happened if that cover hadn\u2019t been there\u2014if it had fallen, I would have been covered in glass. And if there had been passengers or children in the car, the consequences could have been unimaginable.  This experience left me deeply shaken and traumatized. I now have a lingering fear of sunroofs, and I no longer feel safe in my own vehicle. It\u2019s not just the incident itself, but also the aftermath. When I brought the car to the dealer, despite still being under warranty, I was told this issue wouldn\u2019t be covered. I was referred to MBUSA customer support, but after researching, I\u2019ve seen numerous forums where others with Mercedes CLA and GLA models experienced the same problem and were similarly denied coverage.  This is more than a manufacturing defect \u2013 it\u2019s a significant safety hazard. This incident could have led to severe injuries, or worse. I urge the NHTSA to investigate this issue before someone gets seriously hurt or killed. This isn\u2019t just about my car \u2013 it\u2019s about ensuring the safety of all drivers and passengers in vehicles with sunroofs like mine.","products":[{"type":"Vehicle","productYear":"2021","productMake":"MERCEDES-BENZ","productModel":"CLA 250","manufacturer":"Mercedes-Benz USA, LLC"}]}]}