{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11617845,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2024","dateComplaintFiled":"10/03/2024","vin":"1FATP8UH2G5","components":"UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"In March 2023 safety recall 22V082000 (Ford Number 22S06) was performed to fix a rear view camera malfunction.  During the March 2023 work, only the wiring harness was replaced.  My belief was that the actual camera should have been replaced as well.  Replacing the wiring harness in March 2023 fixed the issue for 13 months, and then the issue re-occurred.  Dealership charged $230 diagnosis fee to tell me that the issue was the camera and now the replacement of the camera cost me the $230 diagnostic fee; The $75 part fee for the camera; and the labor to replace the camera - Total bill out of pocket $530.  I was informed after calling the Main Ford Customer service number that my 2016 mustang was not part of the camera recall (only the wiring harness).  Camera was only covered with 2015 mustang.  Seems odd to me that they make that distinction between model years but it is the same camera and obviously failed on my vehicle.  As a major safety concern I believe Ford has failed to support their customers regarding this issue, and a second recall is warranted for the camera portion on 2016 models as well.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]}]}