{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11618997,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2024","dateComplaintFiled":"10/09/2024","vin":"3GNAXHEG0RL","components":"UNKNOWN OR OTHER","summary":"Intermittently, when you start the car, the computer or infotainment system does not work properly.  For example starting the car today, the backup camera worked normally until my phone connected. When my phone connected the grid showing me what direction I was going based off of the way the wheel was turned disappeared. No matter what I did I could not get the grid back.  This is one of many examples.  When this is occurring all functions are extremely slow.  For example I got into the car this afternoon and didn't want to hear the radio so I hit mute, the button did nothing. Then I turn the volume down, again it did not go down.  Then I hit the phone call button on the steering wheel and again nothing.  This seems to consistently happen when you first start the car while on Android phone connects to Android Auto.  After a few moments while I'm driving, I am startled because suddenly the volume mutes and then unmutes and then goes down and then goes back up... Basically everything I pressed several moments ago suddenly happens like it's been sitting in a queue indefinitely.  When the car is like this, if somebody calls me on the phone the Bluetooth is very garbled or if I use the navigation that's in Android Auto, again everything's very garbled and time delayed.  The problem seems to resolve itself sometime around 5 to 10 minutes after I start driving so it only happens when you first start the car and it does not happen every time.  The fact that this affects just about every system and the time delay causes things to happen when you're trying to focus on driving makes this a very unsafe situation.  I called two local dealers who basically said that they'd be happy to check it out but if there's nothing wrong that general motors will cover, then I have to pay for their time to even look at it.  Since it doesn't happen every time, I'm not willing to do that but this is a serious safety concern.  I search for similar problems on Google and there are many reported.","products":[{"type":"Vehicle","productYear":"2024","productMake":"CHEVROLET","productModel":"EQUINOX","manufacturer":"General Motors, LLC"}]}]}