{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11619465,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2024","dateComplaintFiled":"10/12/2024","vin":"KNDCE3LG4N5","components":"ELECTRICAL SYSTEM","summary":"I received a recall notice for my 2022 Kia Niro EV regarding the safety plugs of the high-voltage battery. I have now scheduled three different appointments with Kia of Lincolnwood to perform this recall, and each time I have been turned away with a different excuse (lack of part, lack of tools, performing recall will take too many hours). The last time I asked to speak with the service manager, who assured me he would take care of this and I would be able to come in on Friday 10/11. Given how many times I've been turned away, I called the day before to confirm, and the manager said he would call me back and never did. Repeated attempts to contact him or the dealership that day went unanswered.  I would like help getting this dealership to perform the recall. Given the risk of fire or crash, I am not comfortable driving this vehicle or charging it. I am attaching copies of both the recall and the last work order I was given, where it shows once again I was asked to come back another day.","products":[{"type":"Vehicle","productYear":"2022","productMake":"KIA","productModel":"NIRO EV","manufacturer":"Kia America, Inc."}]}]}