{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11619696,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2024","dateComplaintFiled":"10/14/2024","vin":"5UXCW2C07L9","components":"ENGINE","summary":"I was driving on the freeway when due to heavy traffic, it was a stop and go. the engine stalled and on re-started on multiple trials.  this created a very dangerous situation for an immediate accident as there were vehicles all around me.  the engine stalling continued the next day also and I took my vehicle to BMW for servicing and they diagnosed engine starter motor failure which they then replaced and charged me $1,411.44 on June 27, 2024.  NHTSA has issued the following recall stating that the starter motor may fail and overheat.  NHTSA Campaign Number: 24V576000  Manufacturer BMW of North America, LLC  Components ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING [XXX]   I called BMW customer service and they told me that my vehicle VIN number was not on the affected vehicles list and hence, they can't do anything and that I should make a complaint with NHTSA.  since the issue with NHTSA recall was starter motor on BMW and since I had to pay to get it replaced before NHTSA issued the recall, I strongly feel that BMW sold the car with a faulty starter motor and that they should reimburse me for my out of pocket expenses to get the stater motor replaced.  Please advise.  thanks,  [XXX] , Tel:  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"BMW","productModel":"X7","manufacturer":"BMW of North America, LLC"}]}]}