{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11619716,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2024","dateComplaintFiled":"10/14/2024","vin":"KNDJP3A59H7","components":"ENGINE","summary":"Hi Nikki -  This vehicle has an engine issue as of [XXX] when my car broken down on the road. The engine sputtered and the car was inoperable. I was told to call the Wynn\u2019s Extended Warranty, however it was late and there was no one available to answer the call.  So then my car was taken by AAA to their repair facility where they diagnosed the vehicle with needing a new engine. At that point, they called in to make sure the engine was covered by Wynn\u2019s and they were told to have it towed to Kia as the car is below 100,000 miles and should be covered by them.  Kia the performed a diagnosis and told me the engine needed to be replaced today on 10/7. They informed me the car would not be covered due to the car\u2019s two engine recalls that were not performed on the vehicle prior to my possession of the vehicle. Wynn\u2019s also stated the car would not be covered by them as this is a manfacturer\u2019s issue and they should cover it. Kia cannot cover it due to the open engine recalls.  I was not informed of these recalls when I bought the car three months ago and the car currently sits close to 87000 miles with a total of four open recalls according to Kia. There have been over 20 calls made to both Kia and Wynn\u2019s and Wynn\u2019s will not allow us to talk to their Claims department as we are not a repair facility.  There is a current $13,000 bill for a new engine at Kia and they are saying it is my responsibility. I have a voice recording between the Kia service advisor and the wynns warranty rep.   Please advise who & when this is covered as this has played a huge part of stress, lack of transportation, and overall my life without a vehicle. I\u2019m very inconvenienced as a result of this.  Please see all paperwork attached (contract and Kia paperwork)  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]}]}