{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11619835,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2024","dateComplaintFiled":"10/15/2024","vin":"1FM5K7F87DG","components":"STEERING","summary":"The contact owns a 2013 Ford Explorer. The contact stated that while driving in reverse, she became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. After which, a warning message displayed reading \"Service advanced track.\" After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V286000 (Steering), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 177,000.","products":[{"type":"Vehicle","productYear":"2013","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}