{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11619978,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2024","dateComplaintFiled":"10/15/2024","vin":"1FTEW1E48LK","components":"POWER TRAIN","summary":"On [XXX] while attempting to take a trip to WV we were traveling on [XXX] nearing Waynesboro, VA. While driving up the mountain on [XXX] near the Rockfish Gap overlook I noticed our F-150 seemed to mis-shift or slip. As we’d experienced issues during a previous trip that required the transmission to be serviced under warranty I switched the display to the transmission temperature near 245 degrees. I attempted to put the truck in eco mode and slowed below the speed limit to the top of the mountain. While going down the west side of the mountain I left the truck in cruise. Past the [XXX] exit I noticed smoke which began to increase. I then checked the temperature again which reported 267 degrees. The wrench warning light came on indicating reduced power. I also received the notification on the Fordpass Application. The truck quickly slowed down and would not accelerate forcing me to hastily move to the shoulder in heavy traffic.   We pulled over at stopped right in front of mile marker [XXX].  A large amount of transmission fluid observed pouring out from above the bell housing onto the exhaust. It appeared and smelled like it was possible to catch on fire so I did not park over grass, remaining on the concrete shoulder.  After a dealer tech simply reset the computer and stated it was fine we drove the truck home, but did not feel safe or sure that it would make the trip. The transmission temperature remained below 220 the trip home but did have delayed shifts.   The next day I had three incidents after exiting the interstate of a failure to find a gear  for a moment as I attempted to take a turn. Our dealer that we trust has already completed two TSB actions related to the transmission. The other dealer cleared the computer and did nothing to repair the issue. They also attempted to charge me for a diagnostic fee, even though it’s under warranty and clearly had issues to include gear ratios being wrong and ECM/PCM and BCM communication failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-150","manufacturer":"Ford Motor Company"}]}]}