{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11620164,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2024","dateComplaintFiled":"10/16/2024","vin":"1V2LR2CA7RC","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"I have a 2024 VW Atlas and the infotainment screen sporadically goes pixelated and it is very hard to use the touchscreen controls.  When this happens the rearview camera is also impossible to use as the screen is all scrambled.  I have in Massachusetts and now since it cold in the morning if the screen is scrambled it makes it very hard to control the heat and turn on the defroster.  I will have to let my car sit in my driveway running for at least 20 minutes before I can see out the window.  The car has been to VW 3 times now and nothing has been resolved.  They are now telling me that they are waiting on a new software updated that will happen mid December.  This is a major safety issue and needs to be resolved immediately.  Looking online this is a MAJOR problem that VW is aware of but don't have a resolution to.","products":[{"type":"Vehicle","productYear":"2024","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]}]}