{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11620282,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2023","dateComplaintFiled":"10/17/2024","vin":"1FDUF5GT5KD","components":"STRUCTURE","summary":"Purchased truck used and discovered frame was cracked shortly after I had taken it in to Ford several times because alignment wouldn’t keep vehicle from feeling bouncy (hopping) going down the road. At no point did anyone tell me of a customer satisfaction program that was in place for my vehicle for a frame repair/replacement. Instead they strung me along telling me to take it to a frame shop. 2 days after the program expired I was told that there was a program for the issues which I no longer qualified for. Then they told me to reach out to corporate who said there was nothing they could do.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"F-550","manufacturer":"Ford Motor Company"}]}]}