{"count":2,"message":"Results returned successfully","results":[{"odiNumber":11621015,"manufacturer":"","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/12/2024","dateComplaintFiled":"10/21/2024","vin":null,"components":"","summary":"\u2022Parking Brake Issue: The parking brake failed to disengage after stopping, leading to an accident. \u2022Intoxalock Device Malfunction: The Intoxalock device malfunctioned with incessant beeping and intermittent error messages, causing distractions. \u2022Previous Complaints and Lack of Resolution: Previous complaints about the parking brake and Intoxalock device were dismissed without proper investigation or resolution. \u2022Parking Brake Failure: The parking brake failed to hold the car, leading to uncontrollable movement and collision with an obstacle. \u2022Intoxalock Device Malfunction: The Intoxalock device malfunctioned, causing distractions and contributing to the accident. \u2022Financial Burden and Lack of Refund: Intoxalock placed the account in collections despite timely payments and failed to refund lockout fees. \u2022Safety Concerns: Parking brake malfunction and faulty Intoxalock device. \u2022Installation Issues: Unprofessional installation and lack of functionality. \u2022Customer Impact: Dangerous situations and potential vehicle damage. Intoxalock\u2019s faulty installation and negligent response to previous complaints led to a parking brake failure and subsequent accident. The incident resulted in significant damage to the vehicle and highlighted the company\u2019s lack of accountability for customer safety. Legal action is being considered due to the ongoing safety risks and unresolved issues.","products":[]},{"odiNumber":11621015,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/12/2024","dateComplaintFiled":"10/21/2024","vin":"WAUB4CF50JA","components":"PARKING BRAKE,AIR BAGS,FUEL/PROPULSION SYSTEM","summary":"\u2022Parking Brake Issue: The parking brake failed to disengage after stopping, leading to an accident. \u2022Intoxalock Device Malfunction: The Intoxalock device malfunctioned with incessant beeping and intermittent error messages, causing distractions. \u2022Previous Complaints and Lack of Resolution: Previous complaints about the parking brake and Intoxalock device were dismissed without proper investigation or resolution. \u2022Parking Brake Failure: The parking brake failed to hold the car, leading to uncontrollable movement and collision with an obstacle. \u2022Intoxalock Device Malfunction: The Intoxalock device malfunctioned, causing distractions and contributing to the accident. \u2022Financial Burden and Lack of Refund: Intoxalock placed the account in collections despite timely payments and failed to refund lockout fees. \u2022Safety Concerns: Parking brake malfunction and faulty Intoxalock device. \u2022Installation Issues: Unprofessional installation and lack of functionality. \u2022Customer Impact: Dangerous situations and potential vehicle damage. Intoxalock\u2019s faulty installation and negligent response to previous complaints led to a parking brake failure and subsequent accident. The incident resulted in significant damage to the vehicle and highlighted the company\u2019s lack of accountability for customer safety. Legal action is being considered due to the ongoing safety risks and unresolved issues.","products":[{"type":"Vehicle","productYear":"2018","productMake":"AUDI","productModel":"S5","manufacturer":"Volkswagen Group of America, Inc."}]}]}