{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11623883,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2024","dateComplaintFiled":"11/06/2024","vin":"JN1BF0AA6PM","components":"ELECTRICAL SYSTEM","summary":"I was on the highway and the car completely shut off. My electric battery which was at 50% and over 150 miles died. I had to veer off quickly to the side of the road and my steering wheel then locked. I've seen some forums on Reddit of this happening. The dashboard flashed \"EV System Off\" and the miles and % battery went to zero. It was incredibly scary since it was at night and the potential for a serious accident could've occurred. I had to be towed as well and the police wanted me off the road as quickly as possible so they called their own local towing company to do so.  The Route 9 Nissan in MA looked at it and simply said it needed a \"software update\". Which is alarming because my whole car shut off. Nissan corporate and their roadside assistance from beginning to end have handled this horribly. I am over 8 days removed from the report and still nothing has been resolved. They even had the gumption to tell me on the phone that the towing charge I got would be a courtesy and they aren't sure if they could give it to me.","products":[{"type":"Vehicle","productYear":"2023","productMake":"NISSAN","productModel":"ARIYA","manufacturer":"Nissan North America, Inc."}]}]}