{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11623897,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2024","dateComplaintFiled":"11/06/2024","vin":"1FMCU0GDXHU","components":"SERVICE BRAKES,ENGINE","summary":"My 2017 Ford escape 1.5L ecoboost. Had the brake booster completely fail while driving down the highway on Oct. 27th. I took it the next day to the Ford Service center in my area. They informed me it was the Brake booster and would cost around $1100. They called me two days later and told me instead it was the vacuum pump, and that it was be cheaper to fix. They said it would be done that following Monday. On Monday I got a phone call asking me when the last time I changed/checked my oil. I told them it was changed on Aug 7th. It was checked (with video evidence) on October 19th. They told me they were “test driving my vehicle and heard a loud pop, followed by my car turning off.” They informed me that there was very little oil in my pan and that my car had thrown a rod. I explain that my oil level was fine, and that my car had no indication of needing oil. They replied with similar comments such as “the car gave no warning or indication light. It was driving just fine, it was shifting fine. Everything was fine until pop.” My husband asked his mechanic (who was unavailable at the time) and was told “when a vacuum pump goes out the engine will continue to supply oil in an attempt to cool the pump. The oil will then go to the exhaust and due to the eco system on the exhaust. The driver won’t know.” With this information, an investigation into a recall seems necessary.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}