{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11625487,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2024","dateComplaintFiled":"11/15/2024","vin":"1FM5K8D88DG","components":"UNKNOWN OR OTHER","summary":"The A Pillar failed on my vehicle while driving on the interstate.  When it failed, it wrapped around my side passenger mirror and broke a piece off of the body of the mirror housing.  Ford not only has not repaired the A Pillar in a timely manner, but they refuse to cover the passenger side mirror that the failed product damaged.  The incident happened in early August 2024.  I opened an escalated ticket with Ford, who promised that a representative would contact me by phone within 1 business day and that was October 14th, and no one has contacted me to this date. I was notified of the recall back in January.  Why has Ford not made any progress on making the parts available for this recall repair?","products":[{"type":"Vehicle","productYear":"2013","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}