{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11626229,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2024","dateComplaintFiled":"11/19/2024","vin":"1FM5K8D84DG","components":"STEERING,LANE DEPARTURE","summary":"The steering wheel locked at a 45degree angle while I was driving. It locked and I was unable to turn the wheels in any direction. (Diagnosed by dealership as power steering failure steering wheel locked) My safety was absolutely compromised. Imagine losing the ability to turn the steering wheel or steer in any direction while going around a corner, without any warning. Luckily I wasn't on the freeway when the steering wheel locked without warning. Yes, this problem has been reproduced by the dealership at Elk Grove Ford CA, and reported to the Ford Motor corporate office, who refused to look into the safety issue or pay for the repair. The vehicle or component has been inspected by the Ford dealership. There were not any warning lamps, messages or other symptoms of the problem prior to the failure, and the problem appeared on 11/10/24.","products":[{"type":"Vehicle","productYear":"2013","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}