{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11626512,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2024","dateComplaintFiled":"11/20/2024","vin":"3CZRZ2H37RM","components":"STEERING","summary":"My car dealership in Route 23 (700 NJ-23, Pompton Plains, NJ) did not give me any notifications regarding my car recall. I found out myself from the News, so I called Route 23 to schedule a service appointment on 11/13/24. Route 23 refused to schedule me, stating that I did not receive any paperwork in the mail from Honda. I emailed my salesperson on Nov 14th, and was told to wait until further notice. I called again on 11/20/24 to follow up on this issue. They once again refused to schedule an appointment for me because they don’t have any parts. They also said that there is no waiting list or expected date for when the parts will become available. Nor did they offer any alternative to the problem. When I addressed my safety concerns, they told me “it’s a waiting game”, and refused to inspect my vehicle, saying “there is nothing we can do”.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"HR-V","manufacturer":"Honda (American Honda Motor Co.)"}]}]}