{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11626715,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2024","dateComplaintFiled":"11/21/2024","vin":"JTDKARFU7H3","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Dear NHTSA, I am seeking assistance and compensation for ongoing warranty and repair issues with my Toyota Prius. Key Incident Timeline: \u2022March 21, 2024: Dashboard message \u201cGrille Shutter Inoperable\u201d \u2022March 25, 2024: Toyota of Glendale visit \u2022Charged $220 for diagnostics \u2022Refused to honor service bulletin \u2022Vehicle mileage: 149,217 Customer Service Interactions: \u2022April 9, 2024: \u2022Contacted Toyota customer service \u2022Confirmed CA emissions coverage to 150,000 miles \u2022Discovered extended warranty unexpectedly canceled Brand Engagement Claim: \u2022April 9, 2024: Filed claim with Toyota\u2019s Brand Engagement line \u2022June 26, 2024: Claim denied, dealership\u2019s decision upheld Repair Challenges: \u2022July 5, 2024: Wondries Toyota diagnostic visit \u2022Charged $200 for diagnostics \u2022Confirmed active service bulletins would have covered repairs Repair Management: \u2022Northeast Mechanic has handled all subsequent repairs due to Toyota\u2019s failures Financial Losses Breakdown: \u2022Initial diagnostic fee (Toyota of Glendale): $220.00 \u2022Diagnostic fee (Wondries Toyota): $200.00 \u2022Car rental (July 6, 2024 - Hertz): $1,356.17 \u2022Car parts: $1,706.55 \u2022Labor on vehicle: $754.22 \u2022Water pump: $167.78 \u2022Head Gasket, Spark Plugs, Engine Water Pump: $2,161.00 \u2022Total financial loss: $6,565.72 I request a comprehensive investigation into these warranty and repair issues, seeking full compensation for the financial burden caused by Toyota\u2019s repeated failures. Sincerely, [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]}]}