{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11627157,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2024","dateComplaintFiled":"11/25/2024","vin":"1GKS2JKT8NR","components":"UNKNOWN OR OTHER,LANE DEPARTURE","summary":"The onstar system failed and will not work. This affects the ability to make emergency calls, report/determine our vehicle’s location, the vehicle’s navigation system, and some of the blind spot monitors are also affected, though intermittently. The issue first happened two days after the dealer fixed a recall with the serial data gateway module. We called onstar and they were able to resend a signal and it was fixed temporarily. Two days later it happened again and the amount of electronics affected in the vehicle is astounding. We called onstar again and went through all the troubleshooting and they say they can’t fix it, it’s a dealer problem now and the module needs to be replaced. The dealer states this is a common problem but will not cover it under warranty. In the beginning there was no immediate indication that systems had failed other than certain electronics not working. However after a couple weeks there is now a check engine light associated with all the electronics that are failing due to this defective telecom module. In a 2 year old vehicle, this is highly frustrating and poses safety concerns for my family.","products":[{"type":"Vehicle","productYear":"2022","productMake":"GMC","productModel":"YUKON XL","manufacturer":"General Motors, LLC"}]}]}