{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11627171,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2024","dateComplaintFiled":"11/25/2024","vin":"19XFC1F30KE","components":"STEERING,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"I was driving straight going 35mph on a 2 lane rd when my steering wheel starting making a weird noise & almost was shaking. The steering wheel then locked up to the left & wouldn\u2019t move. This caused my driver side tire to go into the curb, & at this point my steering wheel was spinning in circles & all I could do was brake. After bumping off the curb I then was thrusted back over to the right lane (due to having no steering control) where I came to a stop grazing another vehicle. My insurance performed diagnostics on the vehicle & determined the steering rack housing assembly part failed, causing the accident. There was no damage at all to the vehicle that would indicate this part was damaged as result of the incident, therefore they are calling it \u201cpre existing damage\u201d even though Honda did a multipoint inspection on my car 08/03/2024 (not even a whole 3 months prior) that did not mention a single steering problem. It was ultimately determined this failure is what caused the incident. Upon further research I have found millions of Civics are recalled for this issue but not my year of the vehicle. However, I have found countless stories exactly like mine with steering failure all regarding the 2019 Honda Civic. I am now without a vehicle, insurance refused to pay for the failed part, and I have reached out to Honda over 10 times trying to get in contact with someone about this to no avail. I truly was terrified for my life and feel this needs to be addressed because as previously mentioned, there are countless other 2019 Honda Civic owners with the same horrifying stories. This puts not only owners at risk but all other drivers.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"CIVIC","manufacturer":"Honda (American Honda Motor Co.)"}]}]}