{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11628669,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2024","dateComplaintFiled":"12/03/2024","vin":"1C4RJYD64P8","components":"ELECTRICAL SYSTEM","summary":"my 2023 hybrid Jeep Grand  Cherokee had a safety recall issued 9/27/24  (B9A NHTSA 23v-787) due to the high voltage battery pack risking fire.  The recall advises not to charge the car until the recall repair is completed. This essentially makes my vehicle 1/2 operational for the past 2 months. I have called the FCA Recall assistance Center on 11/22, 11/27 and 12/3. Each time I have called I have been assured that a \"case manager\" would call me to address my concerns but have yet to receive any call or email.  It is unacceptable that FCA can sell me a hybrid car that can only operate on gas for over two months with no projected date when repairs can be completed. Additionally, they refuse to address my concerns when contacted","products":[{"type":"Vehicle","productYear":"2023","productMake":"JEEP","productModel":"GRAND CHEROKEE 4XE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}