{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11628763,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2024","dateComplaintFiled":"12/04/2024","vin":"3CZRZ2H59SM","components":"STEERING","summary":"I have had a problem with the worm wheel steering box since I first purchased this vehicle. Being new to HONDA, I thought driving the vehicle was supposed to be rough and shaky. However, after some time, I knew it was not normal. I first reached out to HONDA in September and have consistently gotten the run around. I then made another appointment back in October to report it, then was told there was a recall. I asked if I could make an appointment and they said they have no parts, not sure when they will get parts because its on back-order. I went in again in November and my appointment to have the recall looked at was cancelled, therefore they did just an oil change that day. I followed up during that appointment, and was told, again they are unsure when or if they will get parts for the recall.   I drive long distances and living in Alaska at very cold temperatures this seems to affect the driving even more. It's at the point of being unsafe to drive.   This is a new 2025 Honda HRV, and I am highly disappointed with the service or lack of priority when a Honda Customer with a new vehicle is having safety concerns.","products":[{"type":"Vehicle","productYear":"2025","productMake":"HONDA","productModel":"HR-V","manufacturer":"Honda (American Honda Motor Co.)"}]}]}