{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11628902,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2022","dateComplaintFiled":"12/04/2024","vin":"1V2GC2CA2MC","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that the vehicle was experiencing excessive coolant consumption. The vehicle was taken to the vehicle, where coolant was added to the vehicle; however, the low coolant warning light was illuminated. The vehicle was taken to the dealer, where the cooling system was replaced. The contact stated while driving at various speeds, the contact noticed an abnormal coolant odor inside the cabin of the vehicle. The check engine warning light was illuminated. The vehicle was taken back to the dealer, where the front passenger's side air bag was replaced. Additionally, the dealer diagnosed that coolant was leaking onto the top of the engine. The dealer replaced the cylinder head, the filters, the cooling system, the motor mount. Additionally, the dealer installed a new head gasket and new bolts, and the dealer rebuilt a new cylinder head. The contact stated while driving 60-65 MPH, the check engine warning light was illuminated and the vehicle nearly stalled. The contact exited the highway and pulled to the side of the road. The contact called the dealer and scheduled an appointment for the following day. The vehicle was taken to the dealer, where the engine was taken apart for diagnostic testing. The dealer replaced the engine with a used engine; however, the failure persisted. The contact stated that the dealer had taken the dashboard apart to allow a Volkswagen engineer located in Germany to monitor the failure remotely. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]}]}