{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11629020,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2024","dateComplaintFiled":"12/05/2024","vin":"5FNRL6H75KB","components":"FUEL/PROPULSION SYSTEM","summary":"On May 20, 2024, I brought my Honda Odyssey to the Wesley Chapel Honda location to address the fuel pump recall. My vehicle had been exhibiting symptoms consistent with the recall, including hesitation followed by delayed acceleration, which almost caused a collision. This occurred twice at an intersection and another time while changing lanes, among other times that fortunately were not close calls. Both times at the intersection I was going straight, the vehicle turning left coming from the opposite direction assumed I was not paying attention or letting them go due to the hesitation, when the vehicle jolted forward as I was still attempting to accelerate.  I was informed that a diagnostic fee would apply if the issue was found to be unrelated to the recall. I received a call stating the problem did not appear to be the fuel pump. Instead, I was advised to proceed with a throttle body cleaning and fuel induction service at a cost of $550.51 but that it would correct the issue. I either had to complete this service, or deny it, however, still be charged.  After picking up the vehicle, the stalling and hesitation persisted. Within 48 hours, the issue reoccurred while my learner-licensed daughter was driving, and it has continued since then. I immediately reported this to the service advisor but have been reluctant to return to any of your locations due to concerns about incurring another diagnostic fee or undergoing unnecessary repairs.  I recently received another notice about the fuel pump recall and the offer of a free repair. However, my confidence in Honda's ability to resolve this issue is nonexistent after my prior experience. I had requested a refund for the previous repair, as it failed to address the problem. Had I known it would not resolve the issue, I would not have consented to the service. At this point, I believe that American Honda or the dealer has failed to remedy the defect in my vehicle without charge and within a reasonable amount of time.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"ODYSSEY","manufacturer":"Honda (American Honda Motor Co.)"}]}]}