{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11629921,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2024","dateComplaintFiled":"12/10/2024","vin":"1V2BC2CA8MC","components":"AIR BAGS","summary":"I own a 2021 Volkswagen Atlas Cross Sport that more recently in June 2024 received a recall on its Passenger Airbags stating that it may not function properly in event of a crash. I want to point out that this is the only vehicle in the family and teenagers do ride in the front seat. I was informed of the recall via my Progressive App in June 2024 and Volkswagen who issued the recall did not inform me until end of August 2024 a 3 month delay.  I have been in communication with Volkswagen Corporation to work together to come up with a plan to resolve the issue in a manner that would work for both parties. I was notified by Volkswagen on December 4, 2024 that a repair for my vehicle is available and I should contact my local VW dealership to make an appointment to get this recall repaired.  I made an appointment with VW of Olympia for the repair of the recall on December 10, 2024 and at this time they are refusing to make the repair. I am concerned about the safety of my teenagers who ride on the passenger seat. This 2021 VW Atlas Cross Sport is the only vehicle in the family and at this time neither the VW nor the dealership are offering any alternatives nor loaner car disregarding safety of my teenagers who ride in the passenger seat.  I am asking NHTSA to be involved to help offer a resolution so that I can get this recall remedied in a timely manner.  I appreciate your time.  Regards, [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]}]}