{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11630384,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2024","dateComplaintFiled":"12/12/2024","vin":"3GYFNDE3XGS","components":"STEERING,SUSPENSION,SERVICE BRAKES","summary":"Case #:  [XXX] ]  I have a 2016 Cadillac SRX (VIN: [XXX] ) that I have owned for 8 years. Throughout this period, I have encountered some minor issues that were easily remedied.   On [XXX], I started my car and some warning light came on. \u2022The ABS light \u2022The power steering light  \u2022The anti-skid traction light  I contacted Scranton Motors in Vernon, CT and was told I had a faulty brake module: part number 20842710. Furthermore, I was told that this part number has been discontinued and no longer available.  I contacted Cadillac customer care and spoke to customer service rep Alegra 866-790-5600 at extension 5918222 and she gave me a list of suppliers who may have this part. Again, I was told that this part was discontinued. The parts department had to go to the aftermarket to see if they could locate this part. It was found on eBay. I was told that the part could be installed but there is NO guarantee that it would work. I was left with no choice but to have the part installed knowing that I would be driving an unsafe vehicle that could malfunction at any time.  As stated earlier this vehicle is about 8 years and what I do not understand is why Cadillac would stop production on such a critical part that could cause physical harm to its passengers.  In doing some investigating I found the Cadillac Forum in which other owners experience the same problem.  I have owned 4 Cadillacs over the last 9 years and for the most part I have been very happy with their performance.  It appears to me that Cadillac should take some responsibility and compensate me for not producing a safe vehicle to drive. The trade in value according to Kelley Blue. Book is $14,000 and therefore, I should be reimbursed accordingly  On December 12, 2024, I received a phone call from Scranton Motors advising me that the part that they had received from eBay did not work.  Therefore, I cannot operate this vehicle and it is totally useless.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2016","productMake":"CADILLAC","productModel":"SRX","manufacturer":"General Motors, LLC"}]}]}