{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11631401,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2024","dateComplaintFiled":"12/18/2024","vin":"1VWBS7A30EC","components":"AIR BAGS","summary":"Employee name antoanete refused to assist in recall repair and loaner vehicle I asked for manager , new manager Andrew wasn’t even available I was promised a call back it didn’t happened . I made 5 calls and antoanete doesn’t help customers she doesn’t know anything and manager not available each time  My issue is not resolved","products":[{"type":"Vehicle","productYear":"2014","productMake":"VOLKSWAGEN","productModel":"PASSAT","manufacturer":"Volkswagen Group of America, Inc."}]}]}