{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11631440,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2021","dateComplaintFiled":"12/18/2024","vin":"1FMCU0D77BK","components":"AIR BAGS,SEAT BELTS","summary":"Airbag light on/ flashing. Shop says \"passenger side seat belt retractor assembly\" needs replaced. I switched it with a known working part, didn't fix the issue. Upon further research I found that it is a known issue. Source: [XXX]  April 1, 2011 MANUFACTURER COMMUNICATION NUMBER: SIS-21841 Components: AIR BAGS, ELECTRICAL SYSTEM NHTSA ID Number: 10038965 Manufacturer Communication Number: SIS-21841 Summary: COMM-TRANS LUND: SOME 2009-2011 MODELS MAY HAVE THE AIR BAG INICATOR FLASHING WITH A STORED TROUBLE CODE. THIS IS A SOFTWARE PROBLEM. *RM   I have contacted both local dealerships, as well as Ford corporate. The remedy they all 3 offered: Take it in for diagnostics (I'm already fully aware of the issue) which will cost me around $300, then they will tell me if there's even a possibly solution. They were completely unwilling to tell me if they could fix the software issue without first paying for their diagnostic service, even though it's a known and recorded issue, with the NHTSA ID Number: 10038965 as well as the Manufacturer Communication Number: SIS-21841.   Upon researching complaints, I have found that I am by far not the only person who has this exact issue.  Note: \"date of incident\" is when I purchased the vehicle, mileage is the mileage at the time of purchase, it has had the light on since before that date and mileage.  I tried to resolve this issue then, and recently have been trying again, in hopes that there has been a fix found finally, to no avail.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2011","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}