{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11632520,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2024","dateComplaintFiled":"12/26/2024","vin":"1FTFW1E53MF","components":"POWER TRAIN","summary":"Rear axle failed while driving.  Had vehicle towed to Malloy Ford in Winchester, VA.  They replaced the failed components, at no cost.  When I asked about reimbursement for towing, they were not able to assist me in filing my claim for towing reimbursement.  I contacted FORD Customer Service, who said they only way they may help me is if I return the vehicle to Ford Service (must be in their possession) and have Ford Service contact them directly and ask for \"reimbursement assistance\" by 16 Jan.  However, stated there is absolutely no guarantee they will reimburse towing.  Are you able to assist me?  The towing cost was $185.40","products":[{"type":"Vehicle","productYear":"2021","productMake":"FORD","productModel":"F-150","manufacturer":"Ford Motor Company"}]}]}