{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11632704,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2023","dateComplaintFiled":"12/27/2024","vin":null,"components":"ELECTRICAL SYSTEM","summary":"The infotainment system locks up. Its like all features are on mute. I can't use phone, radio, contact onstarr or use navigation system I have a heart condition, when this freezes I have no way to reach help. The dealership has tried multiple fixes, they say they are just seller, GM is the manufacturer. GM no longer takes my calls. They have blocked all my numbers.  There is no warning, it just stops working  GM suggests I turn off vehicle, get out wait 20 minutes and the system should reset, I have tried to disconnect my phone from bluetooth and they seek each other out and reconnect. I live very rural, 20+ miles to anywhere. I have no way to get help","products":[{"type":"Vehicle","productYear":"2023","productMake":"BUICK","productModel":"ENCLAVE","manufacturer":"General Motors, LLC"}]}]}