{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11633396,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2023","dateComplaintFiled":"12/31/2024","vin":"2FMPK3K99KB","components":"POWER TRAIN","summary":"Vehicle was not shifting smoothly when driving it.  This had been an ongoing issue but was getting worse, especially in low gears.  No lights or identification.  I brought it to the dealership and they identified that I needed to have the torque convertor replaced.  They did a transmission overhaul.  Identified there were still issues occurring and shifting was not smooth.  Installed new pistons, pump, shaft.  Overhauled the automatic transmission assembly.  There were identified Ford TSBs for these issues.  They identified debris in transmission fluid, removed transmission, flushed and rebuilt.  My vehicle was in service for two months, so not sure exactly when it was resolved but I do know when it was dropped off.  The service department kept me updated and I had a loaner, but this occurred over the holiday season.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]}]}