{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11638073,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2024","dateComplaintFiled":"01/23/2025","vin":"2FMPK4G99RB","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2024 Ford Edge. The contact stated that the Ford Sync infotainment system failed to switch screens, and activated selected operations like the defroster, and displayed a black screen intermittently. The vehicle was taken to the dealer who diagnosed a software failure. The dealer had reset the computer several times; however, the failure persisted. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contract to the NHTSA Hotline to report the failure. The failure mileage was 3,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]}]}