{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11638368,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2025","dateComplaintFiled":"01/24/2025","vin":"1GNEVJKW3MJ","components":"ELECTRICAL SYSTEM","summary":"My car came up with an alert message when I started the vehicle, \"Service Battery Charging System Vehicle May Stall\". I assumed using my remote start had somehow drained my battery or that the cold weather (30 degrees) was affecting my battery. I began driving hoping the battery would charge once running. Another alert came up, \"Battery Saver Active\". The alerts repeated again. In less than 10 miles from where I first started, I made it to a Les Schwab where I asked them to check my battery. The guy ran out and said my battery had more juice not running. They told me to take it to service repair shop close by. I began driving to the nearest shop and my car jerked/stopped/died, the steering was locked up and I lost complete control of the vehicle but luckily I was not far out of the Les Schwab parking lot and was able to coast into another parking area. I had to have my car towed to the repair shop where they told me it would cost $1,600 to replace the alternator, I luckily have a Platinum Extended Warranty and it appears to be covered. I am so thankful that I was not on a highway at the time and that I took the alert seriously and responded immediately. My 14 year old was in the car with me and it really scared her that the car jerked and stopped. The amount of time I had from receiving the alert to a dead battery was very short. This should not happen and I'm so glad that I was driving versus an up and coming driver (turns 15 next week) that would not have known what to do. I've done my research and this issue has been mentioned in several chats regarding owners experiences for Traverses' around the 30,000 mile mark, my car is at 40,000 miles and was serviced at 30,000. I'm honestly not sure I can ever trust my vehicle after this experience. Others have said that they fixed the issue only to have it happen again.","products":[{"type":"Vehicle","productYear":"2021","productMake":"CHEVROLET","productModel":"TRAVERSE","manufacturer":"General Motors, LLC"}]}]}