{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11641552,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2024","dateComplaintFiled":"02/09/2025","vin":"JF2GTAAC7MG","components":"POWER TRAIN","summary":"I was experiencing a weird binding or lurching in my drive train which made my Subaru feel unstable. I am a mechanic so I investigated these symptoms online and found that a large number of Subaru owners with manual transmissions were experiencing the same issue......a failing viscous coupler was the issue.  There were no warning lights or indications prior to failure A failing viscous coupler will not properly engage the front wheels when needed, causing reduced traction in slippery situations, increasing the risk of sliding or spinning out. Uneven power distribution: When a viscous coupler fails, it can lead to uneven power distribution between the front and rear wheels, potentially causing the vehicle to pull or jerk, especially during turns. Sudden engagement: In some cases, a failing viscous coupler might engage too aggressively, causing a sudden jolt or shudder, potentially leading to loss of control. I purchased and replaced this component at my own expense not knowing the magnitude of the issue. This is a definite safety issue that could lead to serious injury or even death. I have the old part in my possession,  it failed around 85,000 miles. One of the mechanics in the Subaru forum said he had submitted a report to NHTSA but I didn't see anything on your sight. Thank you for your help. Sincerely,  [XXX]     INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"SUBARU","productModel":"CROSSTREK","manufacturer":"Subaru of America, Inc."}]}]}