{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11643791,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2025","dateComplaintFiled":"02/19/2025","vin":"LVY982MK3JP","components":"ELECTRICAL SYSTEM","summary":"At 5pm while driving home, which was 2 hours away, I needed to stop and refuel.  At the pump I pushed the fuel door and it would not release to open.  After many tries it would not open.  I called Volvo On Call and informed them of the problem.  The agent relayed that I should go to the back of the car near the fuel door, and with the remote lock and unlock the door which should release the door.  It did not work.  I tried it again with no success.  The agent then informed me that there is no other way to open the door and to go to a Volvo dealership to get repaired.  I asked the agent is there a way to open the door from the trunk, for instance like a rope to pull to manually open the door.  He said unfortunately no.  So, I am no where near a dealership and if I was it would be closed, it is after 5pm on February 17 and its 20 degrees outside and I need fuel to get home.  I get in my car and search the internet on a possible way to open the door and I see that this is a big problem with Volvo that has affected many families and individuals that, as I, have been put in a compromised possibly dangerous position.  While at the gas station I fortunately saw a tow truck and asked the driver if I could borrow a screw driver to try to pry open the door to which I was successful.  A simple pull cord in the trunk, as some vehicles have, would have solved this issue without putting anyone in a precarious situation.  I took my car to a mechanic and he replaced the fuel door lock solenoid.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLVO","productModel":"S90","manufacturer":"Volvo Car USA, LLC"}]}]}