{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11644276,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2025","dateComplaintFiled":"02/22/2025","vin":"58ADZ1B13LU","components":"ELECTRICAL SYSTEM","summary":"\u2022 Frequent Battery Replacements: My vehicle is now on its third battery within a five-year lifespan. The previous owner replaced the battery two years ago when the vehicle was only two years old, and I recently had to replace it again. \u2022 Unacceptable Battery Lifespan: No vehicle should require a new battery every two years under normal conditions. This strongly suggests an underlying defect in the battery, charging system, or electrical components. \u2022 Lack of Manufacturer Remedy: Despite dozens, if not hundreds, of complaints from other 2020 Lexus ES 350 owners online describing the exact same issue, Lexus has not issued a recall or service bulletin to investigate or resolve the problem. \u2022 Misleading Battery Warranty: Lexus advertises its 84-month battery warranty, but this is misleading. In reality, it only provides a full replacement for the first 24 months, while the remaining coverage period is prorated, meaning owners are still required to pay a portion of the cost after just two years. This is deceptive marketing that fails to reflect the true coverage provided. \u2022 Potential Safety Hazard: Frequent battery failures could leave drivers stranded unexpectedly, which poses a serious safety risk in various situations (e.g., extreme weather, remote locations, or high-traffic areas). \u2022 Lexus\u2019 Partial Acknowledgment of the Issue: This battery issue appears to be somewhat acknowledged by Lexus because they replaced the original battery with a much larger Cold Cranking Amps (CCA) version than what comes standard in the ES 350. The factory-installed battery is rated at 640 CCA, but the replacement Lexus provides is 770 CCA. After researching, I found that this larger battery is typically used in the Lexus LS model, which is a much larger, more powerful vehicle requiring a bigger battery. Despite this upgrade, the replacement battery still fails within two years, indicating that there is an underlying issue causing premature battery failure beyond just battery capacity.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]}]}