{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11646824,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2025","dateComplaintFiled":"03/06/2025","vin":"3CZRZ1H57PM","components":"VISIBILITY/WIPER","summary":"I was driving my [XXX]  son to daycare and my back window of the hatch shattered. I was completely shocked and had no idea what happened, so I googled to see if there have been issues with my specific car and found the following: \"The rear windows of some 2023 Honda HR-Vs are shattering due to a manufacturing defect with the rear defroster. Honda is replacing the windows through a voluntary product update campaign, but has not issued a safety recall. Honda says the problem is due to a manufacturing defect that allows the sealer used to secure the rear glass on some HR-Vs to come in contact with the defroster\u2019s heating elements. Over time, this weakens the glass as the defroster creates a \u201chot spot.\u201d But the automaker advises owners to continue using the rear defroster as needed.\" This is a major issue to mine and my sons risk. My son was in his car seat facing the window as it shattered. There was glass everywhere. I called Honda at Honda Costa Mesa in Costa Mesa, CA and they said that my VIN does not have that recall and that I could come in \"to receive a quote for the repair\" and that it typically takes 2-3 weeks for the window to come in and they will not provide a rental car. They were extremely unhappy and  not sympathetic to the situation. I called my insurance (Geico) and filed a claim for Safelite to make the repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"HR-V","manufacturer":"Honda (American Honda Motor Co.)"}]}]}