{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11648465,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2025","dateComplaintFiled":"03/15/2025","vin":"3N1CB51D74L","components":"AIR BAGS","summary":"I have been getting recall notices for over 2 years on my 2004 Sentra concerning airbag replacement.  I called the number on the recall mailing and was told on multiple occasions that the car was dangerous to operate.   I am a [XXX] and was assured that the Nissan recall team offered a mobile repair service and that my repair was in the range of mobile repair service technicians and that a repair tech could be sent to my location. I agreed to the time line that they suggested. I just requested the exact time and date of  the repair work.  Nissan agree to the repair service arrangements and I thought that I would have the service work done at my location. As time passed the Nissan agent called multiple times assuring me that when a repair unit was available that it would be dispatched to my location to preform the required service.  After 2 full years of delays and failed attempts, I am suddenly told that no mobile service repairs are possible in my location. When I asked why I was told the mobile service could  be preformed  at my location I was subjected to the agent speaking abusive and hostile attitude.   The issue has not been resolved as of this date. So I do want to file a compliant and also make the company aware of this situation.  Thank for the opportunity to present my concerns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2004","productMake":"NISSAN","productModel":"SENTRA","manufacturer":"Nissan North America, Inc."}]}]}