{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11652579,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2025","dateComplaintFiled":"04/03/2025","vin":"3VWJP7AT6DM","components":"AIR BAGS","summary":"I\u2019m filing this complaint regarding the Takata airbag recall on my 2013 Volkswagen Beetle. I took my vehicle to the dealership, but they informed me that the replacement part is on national backorder with no clear timeframe for availability.  I called Volkswagen Customer CARE on April 3, 2025 and spoke with a representative named Dawn (Case #[XXX]). I was told that no loaner vehicles or rental assistance are being provided to customers, and that I should continue driving my vehicle despite the recall.  While the representative did not explicitly say the car is unsafe to drive, I expressed concern about the risk, and was told the recommendation is to drive it anyway. I feel this response is inadequate and potentially dangerous, especially considering the known severity of Takata airbag failures.  I am unable to afford a rental on my own, and I believe Volkswagen should offer temporary transportation or accommodations to affected owners until parts are available.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2013","productMake":"VOLKSWAGEN","productModel":"BEETLE","manufacturer":"Volkswagen Group of America, Inc."}]}]}