{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11653341,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2025","dateComplaintFiled":"04/08/2025","vin":"3VW2K7AJ1FM","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I\u2019ve been experiencing intermittent start failures with my 2015 Volkswagen Jetta. The issue typically occurs after driving short distances, turning off the engine, and attempting to restart the vehicle within 15\u201345 minutes. The dashboard lights stay on, but the engine fails to crank. After extended wait times (1\u20133 hours or more), it will sometimes start again.  A diagnostic scanner showed DTC IM 00, indicating an immobilizer system malfunction, meaning the car isn\u2019t recognizing the key properly. I\u2019ve tested both keys and various conditions (locked/unlocked, sun/shade, full/low gas tank), and the issue continues to be unpredictable. When the car was towed to the dealership, they were unable to replicate the problem since it started by the time they checked it, and they were unwilling to investigate the immobilizer issue without charging me for a wide range of unrelated tests.  This is becoming a safety issue, especially if the vehicle stalls or won\u2019t restart in isolated areas or during hot conditions. It is not acceptable for a known electronic security feature to randomly disable the vehicle from functioning.","products":[{"type":"Vehicle","productYear":"2015","productMake":"VOLKSWAGEN","productModel":"JETTA","manufacturer":"Volkswagen Group of America, Inc."}]}]}