{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11653579,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2025","dateComplaintFiled":"04/09/2025","vin":"JF2SJAEC4JH","components":"AIR BAGS","summary":"I am the second owner of this vehicle and lately my passenger airbag sometimes doesn\u2019t turn on due to a harness connected to the occupant plate being faulty. When the issue first occurred I contacted my local Subaru service center and explained my situation and told them I had seen there was a recall for my exact issue. They informed me that the repair had already been done on my vehicle and the only solution offered was to pay a 140 diagnostic fee to see if that was the actual cause of my airbag not turning on. I took it to my local mechanic shop named Peet\u2019s Garage and they confirmed there was an issue with the harness and my vehicle had a code for my passenger side airbag. I contacted Subaru customer advocacy since the affected part had a past recall. I was told since the repair was done in 2020 it\u2019s no longer their responsibility and was refused further assistance . I now have a 50/50 chance of having a passenger airbag working in my car and if I want it to be repaired I\u2019ll have to pay out of pocket. There has been multiple complaints from other consumers online being affected by this issue on the same make and model and Subaru is still refusing to take further action. This is a very serious safety issue and not a cheap repair as the only solution made available by Subaru is to replace the entire seat cushion and wiring when all they did was replace the effected harness.","products":[{"type":"Vehicle","productYear":"2018","productMake":"SUBARU","productModel":"FORESTER","manufacturer":"Subaru of America, Inc."}]}]}