{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11653634,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2025","dateComplaintFiled":"04/09/2025","vin":"4S4WMAKD3P3","components":"SERVICE BRAKES","summary":"I am filing a formal complaint against Subaru of America regarding a safety defect in my 2023 Subaru Ascent (VIN: [XXX] ) and their failure to honor warranty and recall obligations.  Subaru issued recall TSB 06-92-24 to address front brake vibration by replacing rotors and pads with upgraded parts. My vehicle received this repair in September 2024. Less than 9,000 miles later, the exact same symptoms returned—steering wheel shaking and brake pulsation.  In April 2025, Subaru resurfaced the upgraded rotors instead of replacing them, violating their own TSB, which prohibits unnecessary resurfacing and mandates rotor replacement if runout exceeds 0.05 mm.  An independent inspection dated April 9, 2025, confirmed:  Left front rotor measures 29.0 mm with 0.5 mm runout (10x Subaru’s limit)  Right front rotor also measures 29.0 mm  Subaru’s dealership claimed the rotors were 30.09 mm and 29.50 mm—inaccurate and misleading   Subaru returned the vehicle in an unsafe condition with documented brake system defects. Their customer service insists the vehicle is “operating as designed,” despite clear evidence to the contrary.  I am requesting regulatory review and a full buyback or enforcement of proper warranty compliance. Photos, inspection documents, and invoices are available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"SUBARU","productModel":"ASCENT","manufacturer":"Subaru of America, Inc."}]}]}