{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11654639,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2025","dateComplaintFiled":"04/14/2025","vin":"WBA23EH09PC","components":"POWER TRAIN","summary":"Component/System that failed: The rear differential failed internally, causing the left rear axle to separate from the differential housing. BMW\u2019s own service center confirmed there was no external damage or outside force involved. The defective parts are currently with BMW of Manhattan and can be made available for inspection.  Safety risk posed: This failure created a significant safety hazard, as drivetrain separation while in motion can lead to loss of vehicle control, wheel lock, or a collision \u2014 especially at highway speeds. Fortunately, no accident occurred, but the risk was high.  Was the problem confirmed by a dealer? Yes. BMW of Manhattan confirmed the failure in service invoice #1201464. Their technician wrote:  \u201cFound left rear axle is popped out of differential. No signs of damage or outside influence. Differential is internally faulty.\u201d The dealership replaced the rear differential and associated components under warranty.  Was the vehicle inspected by others? The vehicle was only inspected and repaired by BMW of Manhattan, an authorized dealership. No police or insurance inspection occurred.  Warning signs before failure? Yes. The vehicle was brought to the dealership on four separate occasions before the failure due to: \u2022Loud noises from the rear axle area, \u2022causing the abnormal wear and tear of tires , and \u2022Erratic driving behavior. Each time, BMW\u2019s service team stated the vehicle was \u201cin healthy shape.\u201d  Additional context: Despite this failure being documented as internal and not customer-induced, BMW North America has refused to accept responsibility or honor a buyback request. The vehicle is used for business purposes under Cuatro Sons Inc. and has now been taken off the road due to the safety risk and unresolved concerns about reliability. We are seeking NHTSA\u2019s investigation and intervention.","products":[{"type":"Vehicle","productYear":"2023","productMake":"BMW","productModel":"740I","manufacturer":"BMW of North America, LLC"}]}]}