{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11654914,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2025","dateComplaintFiled":"04/16/2025","vin":"3C63RRJL8GG","components":"FUEL/PROPULSION SYSTEM","summary":"Def pump failed, I had to have it replaced before it degraded my travel speed to 5 mph.  After spending $250 to Dodge dealer in Oxnard Service department for them to tell me exactly what it said on the truck code DEF pump needed replacing,  I decided I didn't want to spend an extra $1000 for the dealer to fix it ($3900 they wanted for this job).   On 11/16/22, I paid ($2865.81) to a reputable diesel mechanic to replace the pump. I was denied the reimbursement that was promised in the recall information. I need help with this! I pay $1200/ month for truck and insurance, but Ram can't reimburse me for a recall I paid out of pocket for, as promised. ABSOLUTE CROOKS! I want help with this. I see there are multiple other complaints of the same issue! HELP!","products":[{"type":"Vehicle","productYear":"2016","productMake":"RAM","productModel":"3500","manufacturer":"Chrysler (FCA US, LLC)"}]}]}