{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11658439,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2024","dateComplaintFiled":"05/02/2025","vin":"1C4RJFAG1KC","components":"SERVICE BRAKES","summary":"I am filing this complaint because Jeep/Chrysler has denied my reimbursement request for a repair directly related to Recall 94B, issued in November 2024, covering the ABS module on my 2019 Jeep Grand Cherokee.   Prior to the recall, in October 2024, I experienced failure of the ABS module and paid out-of-pocket to have the part repaired at a reputable independent repair shop. After the recall was issued, I submitted a reimbursement request with all supporting documentation, including the repair invoice and receipt, showing that the repair addressed the exact defect covered by the recall.  Despite this, Jeep/Chrysler has refused reimbursement solely on the grounds that the repair was not performed at an authorized Jeep dealership. I believe this violates federal law under the National Traffic and Motor Vehicle Safety Act (49 U.S.C. § 30120) and the related regulation (49 CFR § 573.13), which require manufacturers to reimburse owners for pre-notification repairs addressing the defect, regardless of where the repairs were performed, as long as proper documentation is provided.  I am requesting NHTSA’s assistance in ensuring Jeep/Chrysler complies with its federal reimbursement obligations and processes my valid claim. I am prepared to provide all related invoices, receipts, and correspondence upon request.","products":[{"type":"Vehicle","productYear":"2019","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}