{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11659563,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2024","dateComplaintFiled":"05/07/2025","vin":"2FAFP73W33X","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS","summary":"I brought this vehicle into the dealership for safety recall 15s39. There were no problems with the vehicle prior to taking it in. When I received the vehicle back from the dealer they had admitted to not completing all the steps in the safety recall. Now that I have the vehicle the dealer returned it to me with the following issues: all of the interior and exterior lighting including the headlights do not work and the air bag light is illuminated. A supervisor at Ford customer service said they refuse to do anything about the new problems they caused. She stated that \"well, it's a pretty old car.\" I don't think the age of the car should give Ford a pass to not fix a safety recall. The fix for their safety recall only created safety problems with this car - namely the air bags may not work.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]}]}